As we achieve our purpose to “Support the growth and self-actualization of engineers, who are Japan’s world-class assets,” and our management philosophy “Engineer Support Company,” we stay committed to engaging in the following activities in order to enhance customer satisfaction and improve service quality.
At our company, complaints are handled by the person in charge, who prioritizes them by reporting to their manager and working with the related departments. Once the complaint is resolved, records are shared with all departments, the cause is investigated, and a system is built to ensure the same complaint does not arise multiple times.
(FY2025) 59,000yen (FY2024) 54,000yen (FY2023) 62,000 yen (FY2022) 63,000 yen
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